This Notice explains how we obtain, use and disclose your personal information, as is required by the Protection of Personal Information Act 4 of 2013.
At Crypto Tax Consulting, a division of Tax Consulting SA, we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
This Notice sets out:
Who we are
What information we collect
To whom we disclose your information
How we safeguard your information
Your legal rights
Changes to this Notice
How to contact us
The Information Regulator’s contact details
WHO WE ARE
In this Notice, “Tax Consulting SA”, “Tax Consulting SA Group” or “we” refers to one or more of the companies in the Tax Consulting SA Group that operate in South Africa.
By using this website, you consent to the collection, use and transfer of your personal information to the extent permitted in this Privacy Statement.
Please note that other websites that may be linked to this website, are not governed by this Privacy Statement. Visitors are encouraged to review the other website’s privacy statements before disclosing any personal information.
WHAT INFORMATION WE COLLECT
We collect and process your personal information mainly to provide you with access to our services and products, to help us improve our offerings to you and for certain other purposes explained below.
The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.
We collect information directly from you where you provide us with your personal details, for example when you purchase a product or services from us or when you submit enquiries to us or contact us. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Children’s Information and Special Personal Information:
We do not intentionally collect or use information of children unless with consent. Our intention is to only process information of children with the consent of a parent or guardian or if the law otherwise allows or requires us to process such information.
Examples of the personal data we may collect includes but is not limited to the following:
- Full name and personal details including contact information;
- Proof of age and/or location to ensure we legally provide you with the relevant product or service;
- Financial details should you be required to make a payment to us or if we must remit a payment to you;
- Photographic ID, passport, or visa number and/or similar documents;
- Records of products and services you have obtained or applied for;
- Family, lifestyle, or social circumstances if relevant to the product or service you apply for; and
- Education and employment details or employment status for credit and fraud prevention purposes.
HOW WE USE YOUR INFORMATION
We will use your personal information only for the purposes for which it was collected or agreed with you, for example:
To provide our products or services to you, to carry out the transaction you requested and to maintain our relationship;
We will also use your personal information to comply with legal and regulatory requirements or industry codes to which we subscribe, or which apply to us, or when it is otherwise allowed by law (for example to protect Tax Consulting SA’s interests).
DISCLOSURE OF INFORMATION
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with these privacy terms.
We may also disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect our rights.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.
Our security policies and procedures cover:
Computer and network security;
Access to personal information;
Security in contracting out activities or functions;
Retention and disposal of information;
Acceptable usage of personal information;
Governance and regulatory issues;
Monitoring access and usage of private information;
Investigating and reacting to security incidents.
THIRD PARTY PROVIDERS
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
TRANSFER OF PERSONAL DATA
We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
We may disclose your personal information to law enforcement, regulatory, or other government agencies, or to other third parties, in order to comply with legal or regulatory obligations or requests.
RETENTION OF YOUR INFORMATION
We will only retain your information for the period for which it is necessary to process the information for the purposes it was collected, or to meet a legitimate interest or as required to comply with an applicable legal requirement, whichever is longer.
You have the right to:
- Access to your Personal Information;
- Request us to rectify, amend and/ or delete your Personal Information;
- Object to the use of your Personal Information;
- Restrict the processing of your Personal Information;
- Ask for the transfer of Personal Information you have made available to us; and
- Withdraw consent to the use of your Personal Information.
This site collects standard internet log information including your IP address, browser type and language, access times, and referring website addresses.
ACCESS TO INFORMATION
You have the right to request a copy of the personal information we hold about you. To do this, contact us at firstname.lastname@example.org and specify the personal information you require. We will take all reasonable steps to confirm your identity before providing details of your personal information.
Please note that a request to access for information other than personal information may be subject to a payment of a legally allowable fee as set out in our PAIA Manual accessible at our offices and our website https://www.taxconsulting.co.za/downloads/TCSA-PAIA-Manual-2021.pdf.
CHANGES TO THIS NOTICE
This privacy statement was last updated on 30 April 2021. Please note that we may amend this Notice from time to time. Please check this website periodically to inform yourself of any changes.
HOW TO CONTACT US
If you have questions about this Notice or believe we have not adhered to it, or need further information about our privacy practices or wish to give or withdraw consent, exercise preferences or access or correct your personal information, please feel free to contact us:
South Africa: 011 467 0810
International: +27 11 782 5289
You have the right to complain to the Information Regulator, whose contact details are:
ANNEXURE A – DEFINITIONS
“Child” means a natural person under the age of 18 years who is not legally competent without the assistance of a competent person, to take any action or decision in respect of any matter concerning him or herself;
“Competent person” means any person who is legally competent to consent to any action or decision being taken in respect of any matter concerning a child;
“Consent” means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of information;
“Cookie” means small text files and codes that are stored in your web browser which are placed on your computer, smartphone, or other device when you visit a website;
“Third party” means any person (including companies, partnerships, legal entities, governmental authorities, and agencies) who are not party to the agreement, i.e., someone who is not you or us;
“Person” means a natural or juristic person;
“Personal information” means personal information as defined in the Protection of Personal Information Act, No. 4 of 2013;
“Process” or “Processing” means the collection, deletion, erasure or destruction, restriction, recording or storing, transmission or transfer, adaptation or alteration or use of your personal information;
“Website” means the Tax Consulting SA website and any other website operated by us or on our behalf.